Privacy Policy

Last Updated: 28/05/2025

Welcome to Fireho! This Privacy Policy explains how Fireho (“Fireho,” “we,” “us,” or “our”) collects, uses, shares, and protects information in relation to our websites, mobile applications, services, and any software provided on or in connection with Fireho services (collectively, the “Service”), and your choices about the collection and use of your information.

This policy applies to all users of the Service.

1. Information We Collect

We may collect the following types of information:

a. Information you provide us directly:

• Account Information: When you create an account with Fireho or any of its projects, we may ask for personal information, such as your name, username, password, email address, and phone number.
• Profile Information: You may choose to provide additional information for your user profile, such as a profile picture, biography, or other details.
• User Content: We collect the content you create, upload, or post to the Service, such as photos, comments, messages, and other materials (“User Content”).
• Communications: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
• Payment Information: If you make purchases through our Service, we may collect payment information, such as your credit card number or other payment account information. This information is typically processed by third-party payment processors.

b. Information we collect automatically when you use the Service:

• Log File Information: We log information automatically when you access our Service. This information can include your IP address, browser type, operating system, referring URLs, device information (e.g., device IDs), pages viewed, links clicked, and the dates and times of your requests.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies (like web beacons, pixels, and device identifiers) to recognize you and/or your device(s) on, off, and across different Services and devices. You can control cookies through your browser settings and other tools.
• Usage Data: We collect information about your activity on our Service, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Location Information: We may collect information about your location if you provide it or if it can be inferred from your IP address or other information we collect. You can control location data sharing through your device settings.

c. Information from third parties:

We may receive information about you from third-party services, such as social media platforms, if you choose to link or connect to our Service through those services. The information we receive depends on your privacy settings with the third-party service.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, maintain, and improve our Service.
• Personalize your experience on the Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
• Process your transactions.
• Send you push notifications (if you have enabled them).
• Find and prevent fraud and respond to trust and safety issues that may arise.
• For compliance purposes, including enforcing our Terms of Service, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3. How We Share Your Information

We may share the information we collect in various ways, including the following:

• With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
• With Your Consent: We may disclose your information to third parties with your consent.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Fireho, (iii) prevent or investigate possible wrongdoing in connection with the Service, (iv) protect the personal safety of users of the Service or the public, or (v) protect against legal liability.
• Aggregated or De-identified Data: We may share aggregated or de-identified information, which cannot reasonably be used to identify you.

4. Data Security

Fireho takes reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage of information is ever completely secure, so we cannot guarantee the absolute security of your personal information.

5. Your Choices and Rights

You have certain choices available to you when it comes to your information:

• Account Information: You may update, correct, or delete information in your account profile at any time by logging into your account.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.
• Promotional Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Location Information: You can prevent your device from sharing location information through your device’s system settings.

Depending on your location, you may have additional rights under applicable data protection laws, such as the right to access, rectify, or erase your personal data, or to restrict or object to its processing.

6. Children’s Privacy

Our Service is not directed to individuals under the age of 13 (or a higher age threshold where applicable under local law), and we do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us at the contact information below.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Fireho will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.